Find out more about Swaffham Veterinary Centre facilities. Our independent practice was established in 2014. The practice has been designed to make you and your pet’s visit or stay as comfortable and stress free as possible.

Parking

We are lucky enough to have plenty of parking available right outside of the practice. Parking is free at any time. We have a ramp leading up to the wide front door. If you need any help getting your pet from your car to the practice, please just let us know.

Reception

Our lovely receptionist team will greet you on arrival.  The spacious reception area is bright and airy and offers separate waiting areas for dogs and cats to minimise stress.  However, if you or your pet would rather wait outside, please let us know. 

There are weighing scales in reception to enable you to weigh your pet.  We may ask to to use them before your consultation, but you are welcome to pop in and use them without an appointment too. 
The waiting room also offers a colouring area for children, and the displays are regularly updated with relevant information. Our client toilets also have a baby changing area.

Consulting Rooms

There are five generously sized consulting rooms, all of which are climate controlled. Clinical records are kept on an intelligent computerised database allowing for easy access throughout the building.

These rooms are used for veterinary consultations and a variety of nurse clinics.  All are equipped with everything needed to conduct a thorough clinical examination.  Cat scales are also in every room.  Most medicines are kept in a centralised well stocked dispensary easily accessed from each consulting room.

Consultations

Nurse clinics

Prep Room

This is a multi-purpose space that acts as the hub of the practice for in-patient care and minor out-patient procedures. It is designed so that other areas that need to be close by (such as the operating theatre, wards and imaging suite) surround the hub. This is the area where your pet will have a blood sample taken, be sedated or anaesthetised, prepared for surgery, have minor procedures or dental treatment. There is comprehensive and state of the art equipment throughout the area including oxygen concentrating machines and an air driven dental station. There is a dedicated dental table to allow efficient and effective dental procedures to be carried out.

Dental care

We have heated recovery kennels where patients can be closely monitored after surgery or if they are acutely unwell.  

We also have a professional dog bath which has a ramp entry system to aid the elderly or infirm.

Dog Ward

The dog ward is situated just off the prep area and is where dogs are kennelled for both day surgery and for any hospitalised patients. It is climate controlled and we have five large walk-in kennels and several other spacious and comfortable kennels.

If your pet stays with us we will strive to make sure individual preferences for diet, bedding and your visits are accommodated. All dogs will be exercised regularly depending on their medical needs.

Cat Ward

Our cats have their very own bespoke ward that is separate from the dogs and therefore very peaceful. We are a gold standard accredited practice, and we pride ourselves on our exceptional care for our feline patients.  This includes special beds, a wide range of foods, Feliway diffusers and many more features to make their stay as comfortable as possible. 

Cat Friendly Clinic

Isolation Room

This is a completely separate room from all the other areas in the practice. It is used to hospitalise cases that may be contagious to either pets or humans and where full barrier nursing needs to be maintained.

Theatre

We have a spacious, climate controlled operating theatre to allow us to carry out a wide variety of surgical procedures in a completely sterile environment. Having been anaesthetised and prepared for surgery your pet will be moved into theatre and onto a special operating table.

An experienced nurse is directly responsible for the close monitoring of your pet once anaesthetised so that the surgeon can concentrate on operating.

Surgery

Imaging

We have invested in the very latest dedicated X-ray machine and digital processor to allow us to quickly get the highest quality images. X-rays are helpful particularly for the assessment of trauma patients, chest and abdominal problems.

We also have a high end colour doppler ultrasound unit. Ultrasound is particularly helpful at assessing heart and abdominal problems and diagnosing pregnancy.

Images are stored digitally both on the units and on your pet’s clinical records to help monitor disease.

Diagnostic Imaging

Laboratory

In our laboratory we have blood, urine and tissue analysing machines to ensure that we are able run tests to benefit your pet’s health as quickly as possible. These machines are state of the art, highly specialised and very accurate and for certain tests we can have the results back in as little as fifteen minutes.

Laboratory testing

Ellen Whale

Ellen Whale

Patient Care Assistant/ Receptionist
PCA

Ellen joined us in 2026 after previously working in another vet practice and an animal sanctuary.

She loves horses and has two of her own called Molly and Abbie.  she also has four dogs who she enjoys walking in the Norfolk countryside. 

Adri Rossouw

Adri Rossouw

Locum Veterinary Surgeon
BVSc CertAVP (FelMed) MRCVS

Adri qualified as a Vet Surgeon in South Africa in May 1992 before moving to the UK in 1998.  She was partner in a small animal vet practice in Norfolk before retiring in May 2023.  She missed working with animals so now works as a locum part time.  She brings a wealth of experience to the team.  She achieved a CertAVP Small Animal Medicine (feline medicine) certificate in 2023.  She also enjoys orthopaedic and soft tissue surgery. 

Outside work Adri enjoys gardening, cycling and walking as well as being involved in the Gateway Church in Kings Lynn.  Adri has a tuxedo cat called Karolus and the village peacock Bob has claimed her garden.

Helen Manson

Veterinary Surgeon
BVM&S CertVOphthal MRCVS

Helen moved to Norfolk after graduating from Edinburgh Vet School in 2003. After working in practices around King’s Lynn, she joined the practice in 2023.


Helen enjoys small animal medicine and has a special interest in Ophthalmology. Helen gained her post graduate RCVS certificate in Veterinary Ophthalmology in 2012 and offers internal and external referrals for eye cases at the practice.


Outside of work, Helen is kept busy with her three children, Daisy the Labrador and Maggie the cat. She is married to Liam.

Ben Mcdonnell

Clinical Director & Veterinary Surgeon
BVSc, BSc, Cert AVP (GSAS)MRCVS

Following his graduation from Liverpool University in 2008 Ben returned to his roots in Cumbria, where he spent a short period working in mixed practice, before making the decision to work solely as a small animal veterinarian. He moved to Norfolk in 2022, when he joined our team at Swaffham, becoming a clinical director in 2025. Ben enjoys all aspects of first opinion small practice work, but especially enjoys the surgical side of the job and achieved the Royal College Certificate in Advanced Veterinary Practice (General Small Animal Surgery) in 2021.


Outside work Ben is often found exploring the Norfolk countryside and coastline with his son Joey. His other interests include mountain biking, walking, running and more recently paddle boarding.

Emily Neep

Veterinary Surgeon
BVetMed BSc(hons) MRCVS

Emily joined Swaffham Veterinary Centre in 2023, having worked as a vet in Wales. Originally from Norfolk, she was very excited to move back home! She has a keen interest in exotic animal care and also is trained in acupuncture.


In her spare time, Emily enjoys exploring her creative side with various craft projects, from crochet to jewellery making and can often be heard singing along to her favourite musical (much to the nurse’s dismay!). She has always had pets at home, ranging from various cats and dogs to a pet toad!

Liam Manson

Clinical Director & Veterinary Surgeon
BVM&S GPCert (SAS) MRCVS

Liam founded Swaffham veterinary Centre in 2014, having worked in mid-Norfolk since graduating from Edinburgh University in 2003.  He completed a surgical certificate in 2007 and continues to have a keen interest in surgery but does enjoy the variety that a busy first opinion small animal practice gives each day.

Out of work Liam enjoys spending time with his wife and children, who all enjoy travelling in the UK and abroad.  he also enjoys exploring the beautiful Norfolk countryside with his Labrador Daisy.  When given the opportunity Liam is a keen gardener.