Business

Staying Safe in the Snow

Keeping Your Pets Comfortable in Harsh Climates

Brrr! Whether it’s cold and dry where you are or you’re completely snowed in, be sure to keep your pets happy and healthy.

After a walk, dry your dog with a warm towel and, especially if they’ve been walking awhile on cold ground, pay close attention to their footpads. Watch out for small snowballs and granules of road salt/grit as both can cause pain if they’re lodged beneath your pet’s feet for a long time.

Consider feeding dogs and cats a larger portion of food as when they’re cold, they’ll shiver and move about more to keep warm, which burns calories. It’s therefore essential to maintain their energy levels. Also, keeping your pet hydrated will prevent the extreme weather conditions drying out their skin; ensure plenty of fresh, clean water (just don’t let it freeze!)

You don’t need the heating on full-blast, but your pet will appreciate a snug refuge when the weather is so terrible. Keep their beds away from damp or chilly areas of the house and consider upping their blanket supply. Cats may curl up in the least likely places – such as beneath a car bonnet or in a bucket in the garage, so always keep your eyes peeled and consider keeping them indoors.

With small pets, the same rules apply. Cover hutches with a blanket and move them to somewhere sheltered and well-insulated. Be wary of sheds and greenhouses as they’re unlikely to maintain a suitable temperature.

Just like during the summer, it’s unwise to leave a pet alone in a cold car. In fact, unless it’s for a walk or to take them to the toilet, it’s probably best to keep them indoors and out of harm’s way. If you can’t bear the sub-zero temperatures and are dying to get home yourself, your pet is probably feeling the same way!

Be mindful of black ice, frozen puddles or ponds. Avoid the latter at all costs when out walking. Your dog might love snow and get incredibly excited when out and about in it; remember they are just as likely (probably more) to slip and hurt themselves as you are. In cases when the weather is really bad, keep them on the lead.

Both the smell and taste of antifreeze is appetising to cats and dogs but don’t be fooled: antifreeze is highly poisonous to them both! To this end, keep it well out of their reach and clean up any spillages immediately. Bear in mind also, your pet might smell chemicals or other products on their paws after a walk, so make sure you clean them up before they’re tempted to do so themselves!

One more thing: pets’ fur coats don’t protect them from the cold as well as you might think. If your dog seems uncomfortable, consider treating them to a coat/sweater.

Good luck out there, stay safe and remember to contact your vet if something doesn’t seem right!

Ellen Whale

Ellen Whale

Patient Care Assistant/ Receptionist
PCA

Ellen joined us in 2026 after previously working in another vet practice and an animal sanctuary.

She loves horses and has two of her own called Molly and Abbie.  she also has four dogs who she enjoys walking in the Norfolk countryside. 

Adri Rossouw

Adri Rossouw

Locum Veterinary Surgeon
BVSc CertAVP (FelMed) MRCVS

Adri qualified as a Vet Surgeon in South Africa in May 1992 before moving to the UK in 1998.  She was partner in a small animal vet practice in Norfolk before retiring in May 2023.  She missed working with animals so now works as a locum part time.  She brings a wealth of experience to the team.  She achieved a CertAVP Small Animal Medicine (feline medicine) certificate in 2023.  She also enjoys orthopaedic and soft tissue surgery. 

Outside work Adri enjoys gardening, cycling and walking as well as being involved in the Gateway Church in Kings Lynn.  Adri has a tuxedo cat called Karolus and the village peacock Bob has claimed her garden.

Helen Manson

Veterinary Surgeon
BVM&S CertVOphthal MRCVS

Helen moved to Norfolk after graduating from Edinburgh Vet School in 2003. After working in practices around King’s Lynn, she joined the practice in 2023.


Helen enjoys small animal medicine and has a special interest in Ophthalmology. Helen gained her post graduate RCVS certificate in Veterinary Ophthalmology in 2012 and offers internal and external referrals for eye cases at the practice.


Outside of work, Helen is kept busy with her three children, Daisy the Labrador and Maggie the cat. She is married to Liam.

Ben Mcdonnell

Clinical Director & Veterinary Surgeon
BVSc, BSc, Cert AVP (GSAS)MRCVS

Following his graduation from Liverpool University in 2008 Ben returned to his roots in Cumbria, where he spent a short period working in mixed practice, before making the decision to work solely as a small animal veterinarian. He moved to Norfolk in 2022, when he joined our team at Swaffham, becoming a clinical director in 2025. Ben enjoys all aspects of first opinion small practice work, but especially enjoys the surgical side of the job and achieved the Royal College Certificate in Advanced Veterinary Practice (General Small Animal Surgery) in 2021.


Outside work Ben is often found exploring the Norfolk countryside and coastline with his son Joey. His other interests include mountain biking, walking, running and more recently paddle boarding.

Emily Neep

Veterinary Surgeon
BVetMed BSc(hons) MRCVS

Emily joined Swaffham Veterinary Centre in 2023, having worked as a vet in Wales. Originally from Norfolk, she was very excited to move back home! She has a keen interest in exotic animal care and also is trained in acupuncture.


In her spare time, Emily enjoys exploring her creative side with various craft projects, from crochet to jewellery making and can often be heard singing along to her favourite musical (much to the nurse’s dismay!). She has always had pets at home, ranging from various cats and dogs to a pet toad!

Liam Manson

Clinical Director & Veterinary Surgeon
BVM&S GPCert (SAS) MRCVS

Liam founded Swaffham veterinary Centre in 2014, having worked in mid-Norfolk since graduating from Edinburgh University in 2003.  He completed a surgical certificate in 2007 and continues to have a keen interest in surgery but does enjoy the variety that a busy first opinion small animal practice gives each day.

Out of work Liam enjoys spending time with his wife and children, who all enjoy travelling in the UK and abroad.  he also enjoys exploring the beautiful Norfolk countryside with his Labrador Daisy.  When given the opportunity Liam is a keen gardener.