Business

Flying your pets abroad

Flying your pets abroad can seem like a really daunting task and the preparation can seem overwhelming. There are lots of documents to fill in and regulations that you must comply to, and different countries will have their own unique entry requirements. 

That’s why we’re delighted to announce that we’ve teamed up with PetAir UK, a unique pet air travel service run by specialised, fully qualified vets for ultimate peace of mind. They are the leading pet exporters in the industry and operate to highest welfare standards internationally. They can transport your pets safely and comfortably, anywhere in the world. 

Complemented by a dedicated team of animal healthcare professionals, PetAir UK specializes in safely and correctly exporting and importing pets throughout the world. They offer a complete stress-free service, working with your IVC Evidensia practice to provide flights, crates, vet work, permit applications and can even arrange pick-up and delivery door to door.

PetAir works with many UK and international airports that export and import pets including Heathrow, Gatwick, Manchester Airport and Edinburgh Airport. If you are interested in using their service please visit www.petairuk.com.

 

How do I take my pets abroad with me?

To travel abroad, your pets will need to have the appropriate vaccinations and documents, which can vary depending on your destination.

Travelling with your pet to an EU country

When the Brexit transition period came to an end in January 2021, the way in which we travel with our pets in Europe changed. Instead of the previous pet passport system, pets now need a new document, known as an animal health certificate. Animal health certificates must be signed by an Official Vet within 10 days of travel.

When travelling to an EU country or Northern Ireland, your pet needs: 

  • a microchip
  • a valid rabies vaccination
  • an animal health certificate (unless you have a pet passport issued in an EU country or Northern Ireland)
  • tapeworm treatment for dogs if you’re travelling directly to Finland, Ireland, Northern Ireland, Norway or Malta

Travelling with your pet outside the EU 

If you’re travelling to a non-EU country, you’ll need to get an export health certificate (EHC). An EHC checks that your pet meets the health requirements of the country you’re travelling to. You’ll also need to complete an export application form (EXA) if you’re in England, Scotland or Wales.

The export health certificate and the export application form for each country and pet will tell you how to apply. You must nominate an official vet who will be sent the EHC. They’ll check your pet has met the correct health and identification requirements before you travel.

Where do pets travel on the plane and will they be comfortable?

Pets travel in the hold of the aircraft, in a special area that is heated and pressurised. The dogs and cats who fly have to travel in crates to make sure that pets are safe and comfortable when travelling.

PetAir UK builds their own crates that go above and beyond the minimum safety guidelines. Their crates are made of wood in order to minimise noise and temperature variation. The crates are lined with veterinary bedding and incontinence pads to ensure that the pets can be as comfortable as possible.  

Need more info?

If you have any questions about travelling with your pets, contact the helpful and knowledgeable team at PetAir UK, they will be able to advise you on all aspects of your move and the process of getting your pets ready for travel.

Ellen Whale

Ellen Whale

Patient Care Assistant/ Receptionist
PCA

Ellen joined us in 2026 after previously working in another vet practice and an animal sanctuary.

She loves horses and has two of her own called Molly and Abbie.  she also has four dogs who she enjoys walking in the Norfolk countryside. 

Adri Rossouw

Adri Rossouw

Locum Veterinary Surgeon
BVSc CertAVP (FelMed) MRCVS

Adri qualified as a Vet Surgeon in South Africa in May 1992 before moving to the UK in 1998.  She was partner in a small animal vet practice in Norfolk before retiring in May 2023.  She missed working with animals so now works as a locum part time.  She brings a wealth of experience to the team.  She achieved a CertAVP Small Animal Medicine (feline medicine) certificate in 2023.  She also enjoys orthopaedic and soft tissue surgery. 

Outside work Adri enjoys gardening, cycling and walking as well as being involved in the Gateway Church in Kings Lynn.  Adri has a tuxedo cat called Karolus and the village peacock Bob has claimed her garden.

Helen Manson

Veterinary Surgeon
BVM&S CertVOphthal MRCVS

Helen moved to Norfolk after graduating from Edinburgh Vet School in 2003. After working in practices around King’s Lynn, she joined the practice in 2023.


Helen enjoys small animal medicine and has a special interest in Ophthalmology. Helen gained her post graduate RCVS certificate in Veterinary Ophthalmology in 2012 and offers internal and external referrals for eye cases at the practice.


Outside of work, Helen is kept busy with her three children, Daisy the Labrador and Maggie the cat. She is married to Liam.

Ben Mcdonnell

Clinical Director & Veterinary Surgeon
BVSc, BSc, Cert AVP (GSAS)MRCVS

Following his graduation from Liverpool University in 2008 Ben returned to his roots in Cumbria, where he spent a short period working in mixed practice, before making the decision to work solely as a small animal veterinarian. He moved to Norfolk in 2022, when he joined our team at Swaffham, becoming a clinical director in 2025. Ben enjoys all aspects of first opinion small practice work, but especially enjoys the surgical side of the job and achieved the Royal College Certificate in Advanced Veterinary Practice (General Small Animal Surgery) in 2021.


Outside work Ben is often found exploring the Norfolk countryside and coastline with his son Joey. His other interests include mountain biking, walking, running and more recently paddle boarding.

Emily Neep

Veterinary Surgeon
BVetMed BSc(hons) MRCVS

Emily joined Swaffham Veterinary Centre in 2023, having worked as a vet in Wales. Originally from Norfolk, she was very excited to move back home! She has a keen interest in exotic animal care and also is trained in acupuncture.


In her spare time, Emily enjoys exploring her creative side with various craft projects, from crochet to jewellery making and can often be heard singing along to her favourite musical (much to the nurse’s dismay!). She has always had pets at home, ranging from various cats and dogs to a pet toad!

Liam Manson

Clinical Director & Veterinary Surgeon
BVM&S GPCert (SAS) MRCVS

Liam founded Swaffham veterinary Centre in 2014, having worked in mid-Norfolk since graduating from Edinburgh University in 2003.  He completed a surgical certificate in 2007 and continues to have a keen interest in surgery but does enjoy the variety that a busy first opinion small animal practice gives each day.

Out of work Liam enjoys spending time with his wife and children, who all enjoy travelling in the UK and abroad.  he also enjoys exploring the beautiful Norfolk countryside with his Labrador Daisy.  When given the opportunity Liam is a keen gardener.